A: We work to accommodate your schedule and deliver or pick up the items at a time that is most convenient for your event. However, if you need delivery or pick up after 08:00 pm, please note that an extra charge of $200 applies.

A: The client is responsible for all equipment during their event. If items get broken or lost, we will assess it fairly and communicate the charge to either repair or replace the item as needed.

A: We recommend making your order as soon as possible to ensure that the items you need are available. Our inventory is limited, and we cannot guarantee availability if you delay your order.

A: We require a 50% deposit at the time of booking, and the remaining balance due 24hrs prior to day of drop-off.

A: We accept credit cards, bank transfers, and Buy now Pay later payments.

A: If the event is canceled, any payments received will be held for a future credit or can be transferred to a friend.

A: We do allow pick up on certain items from our location in San Tan Valley, AZ. Not all rental equipment can be picked up, due to the need for our team to setup the items to ensure proper use. Reach out to discuss if your items can be picked up.

Our Event Staff handles the hands-on work behind your event so you, your family and your planner can focus on the celebration. We offer setup, breakdown, ceremony-to-reception flips and full-day support.

No. Our staff follows your established floor plan, décor instructions and task list. We do not create or manage your wedding timeline, coordinate outside vendors, direct your ceremony or cue reception activities. If you need planning or coordination, we’re happy to connect you with our preferred planning partner, Wed by Dwell.

Yes! Choose the service you need or combine multiple services. We can also quote a separate setup visit and late-night return for breakdown.

Depending on your agreed scope, setup can include placing tables and chairs, laying linens, arranging place settings, placing prepared centerpieces and setting out signage, favors and guest-book items. You provide the items and placement instructions; we handle the physical setup.

Breakdown can include collecting tabletop items and linens, packing your décor into designated containers and loading agreed items into designated vehicles. Please provide packing supplies, labeled containers and instructions for where everything should go.

A flip transforms a shared space between your ceremony and reception. Our staff moves the agreed furniture and décor according to your approved layouts and transition schedule.

Full-day support keeps our staff onsite throughout your contracted service window. Your scope may combine setup, a ceremony-to-reception flip, agreed tasks during the celebration and breakdown. Your quote clearly outlines the tasks, staffing and hours included.

No. Event Staff can be booked independently or alongside our rentals. If another company supplies the equipment, we’ll need to review its handling instructions and any restrictions before confirming the work.